This Terms of Use agreement was last updated on 1st December 2023. This Terms of Use agreement is effective as of 12th May 2023.
We understand that your privacy is important, and we only collect information necessary to effectively connect you with chefs and deliver our services. This may include:
A. Client Information:
B2C Clients: Name, email address, phone number, billing address, dietary restrictions, preferred cuisine styles, special requests, and feedback about chefs.
B. Chef Information:
Name, email address, phone number, professional bio, culinary experience, areas of expertise, photos of dishes, vaccination records, and food safety certifications.
Background checks and identity verification details (maintained securely and confidentially).
C. Usage Information:
Websites you visit on our platform, pages you click on, search queries, and time spent browsing.
Chef profiles you view, reviews you leave, and booking inquiries you make.
D. Device Information:
IP address, browser type, operating system, and device identifiers (used for analytics and security purposes).
2. How We Use Your Information
We use your information to:
Connect you with the perfect chef: Match your specific needs and preferences with the right culinary talent for your event, meal, or project.
Process bookings and payments: Facilitate smooth transactions and ensure chefs receive timely compensation.
Personalize your experience: Recommend relevant chefs, tailor menu suggestions, remember your preferences, and provide a seamless user experience.
Improve our services: Analyze data to enhance our platform, optimize chef selection algorithms, and identify areas for improvement.
Send you relevant communications: Keep you informed about chef confirmations, booking updates, promotional offers, and industry news (only with your consent).
Compile anonymous statistics: Understand user behavior and overall platform usage, but never disclose individual identities.
3. Sharing Your Information
We share your information only with trusted third-party partners who help us fulfill our services and maintain your privacy:
Payment processors: Securely handle online transactions for bookings and chef payments (PCI compliant).
Communication platforms: Send you emails, text messages, or push notifications about your bookings and chef updates.
Analytics providers: Help us understand user behavior and improve our website and app, but never receive personally identifiable information.
Background check providers: Verify chef identities and qualifications (conducted with your knowledge and consent).
We require all partners to adhere to strict data privacy regulations and keep your information confidential.
4. Your Data Security and Rights
We take data security seriously and implement robust measures like encryption, secure servers, and access controls to protect your information. You have the right to:
Access and rectify your information: View, update, or correct any inaccuracies in your personal data.
Erase your information: Request complete deletion of your data from our systems (with limitations based on legal obligations).
Object to data processing: Opt out of receiving marketing communications or specific data processing activities.
Withdraw consent: You can revoke your consent for data collection and usage at any time.
To exercise these rights, simply contact us at [contact@zomo.gripdox.com]. We will respond promptly and assist you with your request.
5. Children’s Privacy
We are committed to protecting children’s privacy and do not knowingly collect information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will delete it.
6. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by email (if you have provided your email address) and update the policy on our website.
7. Contact Us
Still have questions? We’re happy to help! Feel free to reach out through:
Email: [cookzomo@gmail.com]
Phone: [9519808734]